Frequently Asked Questions

    • How can I make a claim?

      Refer to the Terms and Conditions of Our Lowest Rate Guarantee to ensure your claim is covered by the policy, and then submit a claim form.
    • Will my claim be valid if I find a lower rate with a hotel that is not Seaside Inn & Suites Clearwater Beach?

      No. For your claim to be valid, you must have a confirmed booking at for Seaside Inn & Suites Clearwater Beach. If you find a lower publicly available rate for the same hotel as your confirmed booking, then you can submit a claim form. The claim must meet our full Terms and Conditions
    • How do I know if my Claim Form has been received?

      You will receive an e-mail confirmation within 24 hours.
    • What is acceptable evidence of a lower rate?

      On the Claim Form, you will be asked details of the lower rate, including the website where the lower rate was found. Complete this section as fully as possible. Once you have submitted a claim, our dedicated staff will do a search to verify the validity of the lower rate based on the information you supplied, subject to our Terms and Conditions. If the rate is unfound or no longer available, the guarantee will not apply. 
    • How will I know if my claim has been validated?

      You will be advised by email or by phone once the claim has been processed.
    • Is my claim valid if I find a less expensive rate by calling my travel agent directly?

      No, because sometimes travel agents use specials and offers not open to the general public.
    • How will I know if a room type is the same? 

      For purposes of the guarantee, examples of room types that are not comparable are:

      Premium View (Ocean,  Pool) vs. Non-View 
      Suite vs. Non-Suite 
      Family Suites vs. Regular Suite or Non-Suite
      Suite vs. Family Suite 
      Premium Bed Type vs. Non-premium Bed Type (e.g. King vs. Double Double) 
      Upper Floor vs. Standard Floor 
      Extra Amenities included (HSIA etc.) vs. Room Only
    • What if the rate I find on the third party web site was available on the Seaside Inn & Suites Clearwater Beach web site but I did not book it? Will my claim be valid?

      No. For your claim to be valid, you must book the lowest rate on the Seaside Inn & Suites Clearwater Beach web site.

Cozy Outdoor Pool Area, Friendly Staff Ready to Serve You, Quick & Easy Reservations, Affordable & Comfortable RoomsGroup Reservation Discounts, Great Packages & Specials, Great Beach Location
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Clearwater Beach

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